Raamestha Group of Companies, under the registered brand K&Q,
we are committed to providing high-quality products that enhance your well-being. We stand behind the craftsmanship and efficacy of our offerings. To maintain transparency and uphold the integrity of our products, we have formulated a clear and fair No Return Policy.

1) Alkaline Water Ioniser Machines:
Our Alkaline Water Ioniser Machines, available in models 7plate, 9plate, 11plate, and 13plate, are backed by our confidence in their durability and performance. We offer a remarkable 7-year replacement guarantee on the platinum-coated titanium electrode plates and a 1-year replacement guarantee on electrical and electronic parts. Post the guarantee period, customers are responsible for the replacement cost of the parts. We assure a 100% replacement guarantee in the event of manufacturing defects. To ensure optimal performance, customers must ensure proper electricity supply and installation by our company experts.

2) Bio Magnetic Mattresses:
Our Bio Magnetic Mattresses, available in models 3x6ft and 6x6ft, are designed to promote restful sleep and vitality. While we do not provide a replacement guarantee on the efficacy of the mattress as stated, we ensure that each mattress is free from manufacturing defects. Our mattresses are crafted with care, aiming to enhance your sleep experience naturally.

3) K&Q Herbal Products:
Our K&Q Herbal Products feature 100% organic ingredients, sourced from reputable vendors. While we assure the authenticity of our organic components, we do not guarantee specific results or efficacy. Due to the nature of herbal products and individual variability, we do not offer any return policy on our herbal range. We trust that our customers understand the inherent uniqueness of herbal remedies.

Our Commitment:
While we do not entertain returns based on personal preferences or perceived efficacy, we are always here to address any concerns you might have. If you encounter any issues with our products, especially related to manufacturing defects, please contact our customer support team at mail at support@kingqueen.co.in and at all our authorised dealer mentioned in the website, We are dedicated to ensuring your satisfaction and will assist you promptly and professionally.

Thank you for choosing [Your Company Name]. We appreciate your trust in our products, and we are here to support you on your journey to enhanced well-being.

Sincerely,